Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Vanta Surfaces website, vantasurfaces.com (the “Website”), and any inquiries, requests, uploads, communications, or other interactions made through the Website.

By accessing or using the Website, submitting a contact form, requesting a quote, requesting samples, uploading project materials, or otherwise interacting with us online, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. Website Use

You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to:

• use the Website in any way that violates applicable law or regulation;
• attempt to gain unauthorized access to the Website, servers, accounts, or related systems;
• interfere with the Website’s operation, security, or functionality;
• submit false, misleading, or fraudulent information; or
• copy, scrape, reproduce, republish, or exploit Website content without prior written permission.

2. Quotes, Estimates, and Project Inquiries

Any quote, estimate, proposal, pricing indication, turnaround time, or project discussion provided through the Website, by email, or in response to an inquiry is for informational purposes only unless and until confirmed in a separate written agreement, proposal, invoice, or work authorization signed or approved by Vanta Surfaces.

Website submissions do not create a binding contract, guarantee pricing, or guarantee project availability.

Pricing, scheduling, material availability, scope, and feasibility may change based on site conditions, measurements, substrate condition, finish selection, building rules, labor requirements, or supplier changes.

3. Scope of Website Information

The Website is intended to provide general information about our services, finish options, past projects, and inquiry methods. Project photography, before-and-after examples, finish previews, renderings, material swatches, and catalog content are illustrative in nature and may not exactly reflect the final appearance of a completed project.

Actual results may vary based on substrate condition, lighting, maintenance history, surrounding finishes, installation conditions, and product selection.

4. Samples and Catalog Materials

Requests for samples, digital catalogs, or finish information are subject to availability. Sample colors, textures, and finishes may vary from on-screen appearance due to screen calibration, photography, print differences, lot variation, lighting, or manufacturer updates.

Digital catalog content, manufacturer descriptions, and finish references are provided for general selection support only and do not constitute a guarantee of final installation outcome.

5. Uploaded Photos, Files, and Project Materials

If you upload photos, drawings, plans, measurements, or other project materials through the Website, you represent that you have the right to provide them and that doing so does not violate any third-party rights, confidentiality obligations, or law.

By submitting project materials, you grant Vanta Surfaces a non-exclusive right to use them internally to:

• review project conditions;
• evaluate feasibility;
• prepare estimates or recommendations;
• communicate about your inquiry; and
• maintain project-related records.

Do not upload sensitive personal information unless it is necessary for your request.

6. Communications Consent

By submitting your contact information through the Website, you consent to receive communications from Vanta Surfaces related to your inquiry, quote request, sample request, appointment coordination, service updates, or other relevant business communications.

Where you separately opt in to text communications, you agree to receive text messages at the phone number you provide, including appointment reminders and service-related updates. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request additional information by replying HELP. Consent to receive text messages is not a condition of purchasing any goods or services.

Email communications, if any, will be sent in accordance with applicable law and may include opt-out or unsubscribe instructions where required.

7. Intellectual Property

All Website content, including but not limited to text, logos, graphics, designs, page layouts, images, project photography, videos, mockups, catalogs, code, and branding elements, is owned by or licensed to Vanta Surfaces and is protected by applicable intellectual property laws.

No Website content may be copied, reproduced, distributed, modified, republished, downloaded, transmitted, displayed, or otherwise used without prior written permission, except as otherwise permitted by law.

8. Third-Party Content and Links

The Website may include links to third-party websites, digital catalogs, service providers, manufacturer resources, or other external content. We do not control and are not responsible for the content, privacy practices, availability, or accuracy of third-party sites or materials.

Your use of third-party resources is at your own risk and subject to those third parties’ own terms and policies.

9. No Warranty for Website Content

The Website and all content on it are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Vanta Surfaces disclaims all warranties, express or implied, regarding the Website, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability.

Nothing on the Website creates any express warranty regarding materials, finishes, installation results, durability, maintenance performance, manufacturer specifications, or project timelines.

10. Limitation of Liability

To the fullest extent permitted by law, Vanta Surfaces shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the Website, inability to use the Website, reliance on Website content, communications through the Website, or any third-party links or resources.

If liability is imposed despite the foregoing, Vanta Surfaces’ maximum liability arising from or relating to the Website shall not exceed the amount, if any, you paid directly to use the Website.

11. Indemnification

You agree to defend, indemnify, and hold harmless Vanta Surfaces, its affiliates, owners, officers, employees, contractors, and agents from and against any claims, damages, liabilities, losses, costs, and expenses arising out of or related to:

• your misuse of the Website;
• your violation of these Terms;
• your infringement of any third-party right; or
• materials, information, or files you submit through the Website.

12. Privacy

Your use of the Website is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted means you accept the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Website shall be resolved exclusively in the state or federal courts located in New York County, New York, unless otherwise required by applicable law or otherwise agreed in a separate written agreement.

If Vanta Surfaces later uses separate project agreements, estimates, or invoices containing additional dispute resolution, arbitration, warranty, or payment terms, those documents will control for the applicable project or transaction.

15. Contact Us

If you have questions about these Terms & Conditions, contact:

Vanta Surfaces
Email: alex@vantasurfaces.com
Phone: (646) 664-1696
Website: vantasurfaces.com
Mailing Address: 5 W 37th St, New York, NY 10018